Play safe and responsibly at nonok
Gaming should be a form of entertainment — not a source of stress or anxiety. nonok is always here to help you play in a safe and informed way.
Commitment
What responsible gaming is and why it matters
Online gaming is an enjoyable form of entertainment for millions of people. However, its impact is not the same for everyone. For some people, going beyond their limits can become a problem. nonok believes that creating a responsible gaming environment is not just our duty — it is our core commitment.
We provide multiple tools and services to keep all our players informed and safe — from setting deposit limits to self-exclusion. If you ever feel that gaming is affecting other areas of your life, our support team is with you 24/7.
Remember: gaming is entertainment, not a way to make a living. Every game depends on chance — it is not a guaranteed source of income. Only play with money you can afford to lose.
Our protection tools
Set deposit limits
Set a maximum daily, weekly, or monthly deposit limit on your account. This protects you from unintentional overspending. Limits take effect immediately; raising them takes a little time to process.
Time-Out
Temporarily suspend your account for a set period — from 1 day up to 6 weeks. You will not be able to log in during this time. A short break helps clear your head and makes gaming enjoyable again.
Self-Exclusion
Activate self-exclusion for a long-term break, from 6 months up to 5 years. There is no option to reopen your account during this period. Your wellbeing comes first for us.
Session time limit
Set your own maximum time for each gaming session. You will be automatically alerted when the time is up. This keeps you from playing for hours without realising it.
Review gaming history
View a detailed history of all deposits, withdrawals, and bets in your account. Being aware of your own habits is the first step toward responsible gaming.
24/7 support
Contact our support team at any time about any gaming-related concern. Support is available in Bengali and English via live chat and email.
Age limit: 21+ only
nonok is strictly a gaming platform for adults. You must be at least 21 years old to create an account and participate in any game. We carry out an age verification process at the time of registration.
If someone you know is a minor, please make sure they cannot use your account or device. Use password protection on your device and do not leave it unsecured while logged in.
Keeping minors away from gaming is a social responsibility. nonok always treats this rule with the highest importance.
For those aged 21 and above
Only adults have access to nonok. The use of a gaming account by minors is strictly prohibited and is a violation of our terms of use.
- Age verification is mandatory at registration
- Lock your device and do not share your account
- If in doubt, contact us
Warning signs of problem gaming
If you notice one or more of the signs below in yourself, pause and seek support. This is not a sign of weakness — it takes courage.
- A tendency to place more bets to recover lost money ("chasing losses")
- Lying about gaming or hiding it from family and friends
- Using money meant for household expenses, work, or education for gaming
- Feeling restless or anxious when trying to stop gaming
- Gaming is having a negative effect on sleep, eating, or social life
- Using gaming to escape everyday stress or sadness
- Repeatedly spending more than your set budget
Practical tips for safe gaming
Follow these habits for an enjoyable and safe experience at nonok.
- Before you start, decide in your head or in writing the maximum you will spend
- Use the deposit limit tool — it is the most effective method of self-control
- Take a short break every hour; get up, drink some water, take a walk
- Do not play when you are feeling down, tired, or under stress
- Do not think of gaming as a source of income — it is entertainment
- Spend time with family and friends; do not let gaming replace your social life
- Regularly review your gaming history and track your spending
See gaming as entertainment
Gaming is enjoyable only when it is a conscious choice. Every game at nonok is built on chance — the outcome is never guaranteed. So plan your gaming the same way you would plan a trip to the cinema or a meal at a restaurant.
Keep a set entertainment budget and enjoy yourself within that limit. If you win, great; if you lose, remember — it is the price paid for entertainment.
A positive gaming mindset
Gaming is a small part of life — one form of entertainment alongside family, work, health, and relationships. Maintaining this balance makes the nonok experience truly enjoyable.
Support and resources
nonok live chat support
Speak directly with our support team about any gaming-related concern. Support is available 24/7 in Bengali and English. Resolve your issues in complete confidence.
Contact by email
Send a direct email request for self-exclusion, deposit limits, or account suspension. Our email address is: [email protected]
Account limits and self-exclusion
Go to your account settings and directly activate deposit limits, session time limits, or self-exclusion. Any reduction in limits takes effect immediately.
Professional support
If you feel gaming is creating a serious problem in your life, speak with a professional counsellor. You can also seek help from a family member or a trusted friend. You do not have to face it alone.
Responsible gaming FAQ
Enjoy nonok responsibly
Explore our games, check the FAQ, or speak directly with our support team — nonok is always here for you.