nonok Platform Terms & Conditions

1 Introduction & Acceptance

nonok operates an online gaming and entertainment platform for users in Bangladesh. By using this website (nonok.lat) or creating an account, you confirm that you have fully read, understood, and accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.

These terms and conditions form a legally binding agreement. nonok reserves the right to update these terms at any time. Updated terms will take effect from the moment they are published on the website.

2 Eligibility Requirements

To create an account and use nonok's services, the following conditions must be met:

• You must be 21 years of age or older.
• You are not accessing the platform from a country or region where online gaming is legally prohibited.
• You are acting on your own behalf and are not managing an account on behalf of another person.
• You have not previously had a nonok account closed or cancelled.
• You agree to keep all information provided on the platform accurate, complete, and up to date.

3 Account Registration & Security

Each individual may open only one nonok account. If multiple accounts belonging to the same person are found, all accounts will be closed and any accumulated balance may be forfeited.

• All information provided at registration must be accurate. Providing false information may result in account cancellation.
• Keeping your password confidential is entirely your responsibility. Do not share your password with anyone.
• If you notice any suspicious activity on your account, notify us immediately at [email protected].
• You are responsible for all activity that takes place on your account.
• Transferring, selling, or giving your account to another person is strictly prohibited.

4 Deposit Policy

The following approved methods may be used to deposit funds on nonok: bKash, Nagad, Rocket, Upay and Bangladeshi bank transfers (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• The minimum deposit amount is ৳100 for each method.
• After a deposit transaction is completed, funds are generally added to the account within a few minutes.
• Only use payment methods registered in your own name. Deposits from third-party accounts are not accepted.
• If you experience any issue with a transaction, contact the support team immediately.
• nonok does not charge any transaction fees, however your payment provider may apply their own charges.

5 Withdrawal Policy

The same methods are used to withdraw funds from nonok: bKash, Nagad, Rocket, Upay and bank transfer.

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will always be processed through the same method you used to deposit.
• Withdrawals may be delayed or suspended if identity verification has not been completed.
• Withdrawals will not be considered if any wagering requirements related to a bonus have not been met.
• Withdrawals may be held for investigation if fraudulent or unusual activity is suspected.

6 Welcome Bonus & Wagering Requirements

Members who make their first deposit on nonok are eligible for a 100% welcome bonus of up to ৳20,000.

• For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.
• Depositing ৳42,000 or more earns the maximum ৳20,000 bonus, giving a total balance of ৳62,000.
• To withdraw a bonus, a 25x wagering requirement on the bonus amount must be completed.
• For example: ৳1,000 bonus × 25 = ৳25,000 in bets must be placed.
• Wagering is calculated on the bonus amount only, not the total balance.
• A bonus may only apply to certain games — see the promotions page for details.
• Each member is eligible to receive the welcome bonus only once.

7 VIP Program & Cashback

nonok's VIP program has 4 tiers, and members can move up by playing regularly:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

VIP tier benefits may change at nonok's discretion. Cashback is credited directly to the account and separate wagering requirements may apply.

8 Prohibited Activities

The following activities are strictly prohibited on nonok:

• Fraud, providing false information, or using another person's identity.
• Attempting to gain an advantage through software bots, automation tools, or any form of technical manipulation.
• Using the platform for the purpose of money laundering.
• Exploiting any errors or bugs rather than reporting them to the authorities immediately.
• Misconduct or harassment toward other members.
• Operating multiple accounts on behalf of the same individual or household.
• Attempting to sell, rent, or transfer an account.

In the event of any of the above violations, nonok reserves the right to suspend or cancel the account without notice and to forfeit the balance.

9 Intellectual Property Rights

All content on the nonok website — logos, designs, text, graphics, software, and other elements — is protected by the intellectual property rights of nonok or its affiliates. No content may be copied, redistributed, or used without nonok's written permission.

10 Personal Data Collection & Use

nonok stores members' personal data with care and keeps it secure using SSL encryption. Full details on how data is collected and used can be found in our Privacy Policy.

• nonok collects only the data necessary to provide its services.
• Data is not sold or improperly transferred to third parties.
• Data may be shared with authorities for legal reasons or when required for an investigation.
• Members may contact the support team to view or request corrections to their data.

11 Responsible Gaming Policy

nonok is committed to responsible gaming. We believe gaming is a form of entertainment and should never be a source of financial stress or mental health problems.

• Members can set temporary or permanent deposit limits on their own accounts.
• Members can temporarily close their own account (self-exclusion) if needed.
• If you notice signs of gaming addiction, contact us for support.
• For more information, please visit our Responsible Gaming page.

12 Limitation of Liability

The nonok platform is provided on an "as is" basis. Our liability is limited in certain circumstances:

• nonok is not liable for any loss caused by technical errors, server outages, or third-party service failures.
• Any loss a member suffers as a result of failing to provide accurate information is their own responsibility.
• Game outcomes are governed by a Random Number Generator (RNG) and nonok does not interfere with this process.
• nonok is not liable for any loss of game progress due to an internet connection failure.

13 Customer Support

nonok is always ready to ensure the best experience for its members. Contact our support team for any issues or questions:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]

After a complaint is submitted, our team will investigate and respond as quickly as possible. You can track the progress of your complaint through the support portal.

14 Dispute Resolution Process

If a dispute arises between nonok and a member, both parties will first attempt to resolve it through friendly discussion.

• Dispute-related complaints must be sent to [email protected].
• Our team will begin an investigation upon receiving the complaint.
• The final decision rests with nonok's authority.
• For disputes involving financial transactions, relevant transaction details and supporting evidence must be submitted.

15 Changes to Terms & Termination

nonok reserves the right to amend these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

Members may request to close their account at any time. However, all pending bonus requirements and withdrawal processes must be completed before closure.

For any questions or clarification, please contact nonok's support team. We are always here for you.